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It's taking longer than expected to return to normal activity.","created_at":"2026-04-07T10:09:25.685+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-07T10:09:25.685+01:00","display_at":"2026-04-07T10:09:25.685+01:00","deliver_notifications":true,"tweet_id":null,"id":"1gtgk9mfzznh","incident_id":"szj25f3zvqn6","custom_tweet":null,"affected_components":[{"code":"bxqjnj04pl9b","name":"Production EU","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"fix has been implemented and is going to take another 15 mins or so to recover","created_at":"2026-04-07T09:35:31.419+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-07T09:35:31.419+01:00","display_at":"2026-04-07T09:35:31.419+01:00","deliver_notifications":true,"tweet_id":null,"id":"r2pcs3rnc1p2","incident_id":"szj25f3zvqn6","custom_tweet":null,"affected_components":[{"code":"bxqjnj04pl9b","name":"Production EU","old_status":"major_outage","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Production EU","created_at":"2022-03-02T16:40:37.788+00:00","updated_at":"2026-08-03T09:37:39.000+01:00","position":2,"description":"Applaud Cloud Production on EU region. 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We will continue to look at ways to prevent these kinds of incidents in the future. \n\nApologies for the incontinence caused by this incident. \n\nApplaud Team.","created_at":"2024-05-13T03:55:55.510+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-13T03:55:55.510+01:00","display_at":"2024-05-13T03:55:55.510+01:00","deliver_notifications":true,"tweet_id":null,"id":"zvvnwp99t88k","incident_id":"hj2lh0bxgpls","custom_tweet":null,"affected_components":[{"code":"bxqjnj04pl9b","name":"Production EU","old_status":"major_outage","new_status":"operational"}]},{"status":"monitoring","body":"We have deployed the fix and monitoring the instance. Post validation of all the checks, the instance will be released.","created_at":"2024-05-13T03:44:22.521+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-13T03:44:22.521+01:00","display_at":"2024-05-13T03:44:22.521+01:00","deliver_notifications":true,"tweet_id":null,"id":"mtxz3gl6ht6g","incident_id":"hj2lh0bxgpls","custom_tweet":null,"affected_components":[{"code":"bxqjnj04pl9b","name":"Production EU","old_status":"major_outage","new_status":"major_outage"}]},{"status":"identified","body":"We are working towards the implementing the fix identified, and we will keep posting on the progress on the incident.","created_at":"2024-05-13T03:09:18.013+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-13T03:09:18.013+01:00","display_at":"2024-05-13T03:09:18.013+01:00","deliver_notifications":true,"tweet_id":null,"id":"l145shth2csw","incident_id":"hj2lh0bxgpls","custom_tweet":null,"affected_components":[{"code":"bxqjnj04pl9b","name":"Production EU","old_status":"major_outage","new_status":"major_outage"}]},{"status":"identified","body":"We have identified the underlying issue that caused this downtime and working towards the fix.","created_at":"2024-05-13T02:46:07.222+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-13T02:46:07.222+01:00","display_at":"2024-05-13T02:46:07.222+01:00","deliver_notifications":true,"tweet_id":null,"id":"1vywm8bbnb8q","incident_id":"hj2lh0bxgpls","custom_tweet":null,"affected_components":[{"code":"bxqjnj04pl9b","name":"Production EU","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"Production application in our EU region are experiencing the unplanned downtime. Our team is investigating into this. We will keep you posted on the status. \n\nApologies for the incontinence caused by this issue. We are trying to bring the services up as soon as possible. \n\nApplaud Team","created_at":"2024-05-13T02:45:00.113+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-13T02:45:00.113+01:00","display_at":"2024-05-13T02:45:00.113+01:00","deliver_notifications":true,"tweet_id":null,"id":"sgd83jh46bvl","incident_id":"hj2lh0bxgpls","custom_tweet":null,"affected_components":[{"code":"bxqjnj04pl9b","name":"Production EU","old_status":"major_outage","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Production EU","created_at":"2022-03-02T16:40:37.788+00:00","updated_at":"2026-08-03T09:37:39.000+01:00","position":2,"description":"Applaud Cloud Production on EU region. Any future maintenance, incidents can be monitored here. Subscribe for the mail updates on any scheduled maintenance and raise any incidents.","showcase":true,"start_date":"2021-03-01T00:00:00.000+00:00","id":"bxqjnj04pl9b","page_id":"1jjl9qz2n0x4","group_id":null}]},{"name":"Applaud scheduled maintenance on our Production environment EU region","status":"completed","created_at":"2024-05-01T04:33:13.916+01:00","updated_at":"2024-05-11T09:00:04.542+01:00","monitoring_at":null,"resolved_at":"2024-05-11T09:00:04.527+01:00","impact":"maintenance","shortlink":"https://stspg.io/wjck7c6hhx9y","scheduled_for":"2024-05-11T05:00:00.000+01:00","scheduled_until":"2024-05-11T09:00:00.000+01:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2024-05-01T04:33:13.916+01:00","reminder_intervals":null,"id":"dkx8b58swf24","page_id":"1jjl9qz2n0x4","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2024-05-11T09:00:04.527+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-11T09:00:04.527+01:00","display_at":"2024-05-11T09:00:04.527+01:00","deliver_notifications":true,"tweet_id":null,"id":"y4ztg26np4km","incident_id":"dkx8b58swf24","custom_tweet":null,"affected_components":[{"code":"bxqjnj04pl9b","name":"Production EU","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2024-05-11T05:00:03.060+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-11T05:00:03.060+01:00","display_at":"2024-05-11T05:00:03.060+01:00","deliver_notifications":true,"tweet_id":null,"id":"508wkvzl3cwh","incident_id":"dkx8b58swf24","custom_tweet":null,"affected_components":[{"code":"bxqjnj04pl9b","name":"Production EU","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Applaud is conducting a scheduled maintenance in our EU regions on Saturday, May 11th, starting at 04:00 AM UTC, to perform an upgrade of our Production cloud environment databases. The upgrade includes both security and bug-related fixes and new Generative AI features. \n\nWe will place these instances under maintenance mode during this period, and we encourage all users to take note of the following information and plan accordingly.\n\nMaintenance Start: May 11th, 04:00 AM UTC\nMaintenance End: May 11th, 08:00 AM UTC\nActivity Duration: 4 Hours\n\nIn the event you have any questions, please contact support support@applaudhr.com\n\nWe understand the importance of your business processes and apologize for any inconvenience this may cause. However, we believe it is crucial to stay up-to-date with the latest patches and updates to maintain the highest level of security and performance.\n\nApplaud Team.","created_at":"2024-05-11T04:33:13.916+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-11T04:34:00.942+01:00","display_at":"2024-05-01T04:33:13.916+01:00","deliver_notifications":true,"tweet_id":null,"id":"5zcbcrw6rgb2","incident_id":"dkx8b58swf24","custom_tweet":null,"affected_components":[{"code":"bxqjnj04pl9b","name":"Production EU","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Production EU","created_at":"2022-03-02T16:40:37.788+00:00","updated_at":"2026-08-03T09:37:39.000+01:00","position":2,"description":"Applaud Cloud Production on EU region. Any future maintenance, incidents can be monitored here. Subscribe for the mail updates on any scheduled maintenance and raise any incidents.","showcase":true,"start_date":"2021-03-01T00:00:00.000+00:00","id":"bxqjnj04pl9b","page_id":"1jjl9qz2n0x4","group_id":null}]},{"name":"Important Update on Applaud scheduled maintenance on our Production environment","status":"completed","created_at":"2024-04-24T11:07:49.063+01:00","updated_at":"2024-05-04T10:00:03.010+01:00","monitoring_at":"2024-05-04T09:54:40.744+01:00","resolved_at":"2024-05-04T10:00:02.983+01:00","impact":"maintenance","shortlink":"https://stspg.io/z2d5f8tdsnv9","scheduled_for":"2024-05-04T06:00:00.000+01:00","scheduled_until":"2024-05-04T10:00:00.000+01:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2024-05-04T05:00:06.351+01:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2024-04-24T11:07:49.057+01:00","reminder_intervals":null,"id":"n61vsmspj6mk","page_id":"1jjl9qz2n0x4","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2024-05-04T10:00:02.983+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-04T10:00:02.983+01:00","display_at":"2024-05-04T10:00:02.983+01:00","deliver_notifications":true,"tweet_id":null,"id":"30jk8bt75qh6","incident_id":"n61vsmspj6mk","custom_tweet":null,"affected_components":[{"code":"yqs9yvr39dw4","name":"Production US","old_status":"under_maintenance","new_status":"operational"}]},{"status":"verifying","body":"We are in the process of verifying the services","created_at":"2024-05-04T09:54:40.744+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-04T09:54:40.744+01:00","display_at":"2024-05-04T09:54:40.744+01:00","deliver_notifications":true,"tweet_id":null,"id":"3lfhgcn67l40","incident_id":"n61vsmspj6mk","custom_tweet":null,"affected_components":[{"code":"yqs9yvr39dw4","name":"Production US","old_status":"under_maintenance","new_status":"under_maintenance"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2024-05-04T06:03:02.158+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-04T06:03:02.158+01:00","display_at":"2024-05-04T06:03:02.158+01:00","deliver_notifications":true,"tweet_id":null,"id":"bwlrtmmxr2rx","incident_id":"n61vsmspj6mk","custom_tweet":null,"affected_components":[{"code":"yqs9yvr39dw4","name":"Production US","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Important Update on Scheduled Maintenance\n\nApplaud is conducting a scheduled maintenance on Saturday, May 4th, starting at 05:00 AM UTC, specifically for our US region. This maintenance is to upgrade our Production cloud environment databases, including security enhancements, bug fixes, and new Generative AI features.\n\nPlease note that the EU region maintenance has been rescheduled to Saturday, May 11th.\n\nMaintenance Details for US Region:\n\nStart Time: May 4th, 05:00 AM UTC\nEnd Time: May 4th, 09:00 AM UTC\nDuration: 4 Hours\nWe will place the US instances under maintenance mode during this period. Users are encouraged to plan accordingly. If you have any questions, please contact our support team at support@applaudhr.com.\n\nWe apologize for any inconvenience this may cause and appreciate your understanding as we strive to maintain the highest level of security and performance.\n\nThank you for your patience and cooperation.\n\nApplaud Team","created_at":"2024-05-04T06:02:06.642+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-04T06:02:06.642+01:00","display_at":"2024-05-04T06:02:06.642+01:00","deliver_notifications":true,"tweet_id":null,"id":"d93t38wqtr6x","incident_id":"n61vsmspj6mk","custom_tweet":null,"affected_components":[{"code":"yqs9yvr39dw4","name":"Production US","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2024-05-04T06:00:02.392+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-04T06:00:02.392+01:00","display_at":"2024-05-04T06:00:02.392+01:00","deliver_notifications":true,"tweet_id":null,"id":"k7dwbm13y4t8","incident_id":"n61vsmspj6mk","custom_tweet":null,"affected_components":[{"code":"yqs9yvr39dw4","name":"Production US","old_status":"operational","new_status":"under_maintenance"},{"code":"bxqjnj04pl9b","name":"Production EU","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2024-05-04T05:00:05.276+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-04T05:00:05.276+01:00","display_at":"2024-05-04T05:00:05.276+01:00","deliver_notifications":true,"tweet_id":null,"id":"qrc7v512h4nd","incident_id":"n61vsmspj6mk","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Applaud is conducting a scheduled maintenance in our US and EU regions on Saturday, May 4th, starting at 05:00 AM UTC, to perform an upgrade of our Production cloud environment databases. The upgrade includes both security and bug-related fixes and new Generative AI features. \n\nWe will place these instances under maintenance mode during this period, and we encourage all users to take note of the following information and plan accordingly.\n\nMaintenance Start: May 4th, 05:00 AM UTC\nMaintenance End: May 4th, 09:00 AM UTC\nActivity Duration: 4 Hours\n\nIn the event you have any questions, please contact support support@applaudhr.com\n\nWe understand the importance of your business processes and apologize for any inconvenience this may cause. However, we believe it is crucial to stay up-to-date with the latest patches and updates to maintain the highest level of security and performance.\n\nApplaud Team.","created_at":"2024-04-24T11:07:49.115+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-04-24T11:46:46.345+01:00","display_at":"2024-04-24T11:07:49.115+01:00","deliver_notifications":true,"tweet_id":null,"id":"6hj6ygtks2cm","incident_id":"n61vsmspj6mk","custom_tweet":null,"affected_components":[{"code":"yqs9yvr39dw4","name":"Production US","old_status":"operational","new_status":"operational"},{"code":"bxqjnj04pl9b","name":"Production EU","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Production US","created_at":"2020-09-25T22:10:37.884+01:00","updated_at":"2026-07-24T12:08:42.000+01:00","position":1,"description":"Applaud Cloud Production US region. Any future maintenance, incidents can be monitored here. Subscribe for the mail updates on any scheduled maintenance and raise any incidents.","showcase":true,"start_date":"2020-09-25T01:00:00.000+01:00","id":"yqs9yvr39dw4","page_id":"1jjl9qz2n0x4","group_id":null}]},{"name":"TA-EU is down","status":"resolved","created_at":"2024-04-30T17:35:45.728+01:00","updated_at":"2024-04-30T17:47:38.186+01:00","monitoring_at":null,"resolved_at":"2024-04-30T17:47:38.174+01:00","impact":"major","shortlink":"https://stspg.io/fd5hwky8fq22","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2024-04-30T17:35:45.724+01:00","reminder_intervals":null,"id":"w449ylwk6zp5","page_id":"1jjl9qz2n0x4","incident_updates":[{"status":"resolved","body":"We observed issues with the underlying instances where the application services are running and fixed them. Now the services are running without any interruption. We will share the detailed RCA post the full analysis of the incident. \n\nApologies for the inconvenience caused by this incident.\n\nThanks, \nApplaud Team.","created_at":"2024-04-30T17:47:38.174+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-04-30T17:47:38.174+01:00","display_at":"2024-04-30T17:47:38.174+01:00","deliver_notifications":true,"tweet_id":null,"id":"p8zx81mshpv1","incident_id":"w449ylwk6zp5","custom_tweet":null,"affected_components":[{"code":"kqzsvvwk3ptr","name":"Tryapplaud EU","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating this issue.","created_at":"2024-04-30T17:35:45.780+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-04-30T17:35:45.780+01:00","display_at":"2024-04-30T17:35:45.780+01:00","deliver_notifications":true,"tweet_id":null,"id":"c1tv3nsbgrp9","incident_id":"w449ylwk6zp5","custom_tweet":null,"affected_components":[{"code":"kqzsvvwk3ptr","name":"Tryapplaud EU","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Tryapplaud EU","created_at":"2021-03-28T19:07:10.070+01:00","updated_at":"2026-10-06T11:42:02.000+01:00","position":4,"description":"Tryapplaud Cloud EU region Application status","showcase":true,"start_date":"2021-03-28T00:00:00.000+00:00","id":"kqzsvvwk3ptr","page_id":"1jjl9qz2n0x4","group_id":null}]},{"name":"DOWN alert: Tryapplaud Cloud US Status (go.tryapplaud.com) is DOWN","status":"resolved","created_at":"2024-03-26T05:46:09.000+00:00","updated_at":"2024-03-26T05:46:41.106+00:00","monitoring_at":null,"resolved_at":"2024-03-26T05:46:09.000+00:00","impact":"none","shortlink":"https://stspg.io/j0s87j0bxd1d","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2024-03-26T05:46:41.058+00:00","reminder_intervals":null,"id":"nrgb5s0lnh83","page_id":"1jjl9qz2n0x4","incident_updates":[{"status":"resolved","body":"Tryapplaud Cloud US is down for 5 minutes on 26/03/2024.","created_at":"2024-03-26T05:46:41.097+00:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-03-26T05:46:41.097+00:00","display_at":"2024-03-26T05:46:09.000+00:00","deliver_notifications":false,"tweet_id":null,"id":"6chsvc50ksr6","incident_id":"nrgb5s0lnh83","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"[CANCELLED] Applaud scheduled maintenance on our Production environment in the US and EU regions","status":"completed","created_at":"2024-02-27T09:25:38.824+00:00","updated_at":"2024-03-05T12:55:43.586+00:00","monitoring_at":null,"resolved_at":"2024-03-05T12:55:43.565+00:00","impact":"maintenance","shortlink":"https://stspg.io/5cykxm8jkw34","scheduled_for":"2024-03-09T04:00:00.000+00:00","scheduled_until":"2024-03-09T08:00:00.000+00:00","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2024-02-27T09:25:38.818+00:00","reminder_intervals":null,"id":"hvx1jr158zb3","page_id":"1jjl9qz2n0x4","incident_updates":[{"status":"completed","body":"The scheduled maintenance that was planned on March 9th is cancelled. Apologize for any inconvenience this caused. \n\nApplaud Team.","created_at":"2024-03-05T12:55:43.565+00:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-03-05T12:55:43.565+00:00","display_at":"2024-03-05T12:55:43.565+00:00","deliver_notifications":true,"tweet_id":null,"id":"kqzt34p6yt7y","incident_id":"hvx1jr158zb3","custom_tweet":null,"affected_components":[{"code":"yqs9yvr39dw4","name":"Production US","old_status":"operational","new_status":"operational"},{"code":"bxqjnj04pl9b","name":"Production EU","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"Applaud is conducting a scheduled maintenance in our US and EU regions on Saturday, March 9th, starting at 04:00 AM UTC, to perform an upgrade of our Production cloud environment databases. The upgrade includes both security and bug-related fixes and new Generative AI features. \n\nWe will place these instances under maintenance mode during this period, and we encourage all users to take note of the following information and plan accordingly.\n\nMaintenance Start: March 9th, 04:00 AM UTC\nMaintenance End: March 9th, 08:00 AM UTC\nActivity Duration: 4 Hours\n\nIn the event you have any questions, please contact support support@applaudhr.com\n\nWe understand the importance of your business processes and apologize for any inconvenience this may cause. However, we believe it is crucial to stay up-to-date with the latest patches and updates to maintain the highest level of security and performance.\n\nApplaud Team.","created_at":"2024-02-27T09:25:38.868+00:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-02-27T09:25:38.868+00:00","display_at":"2024-02-27T09:25:38.868+00:00","deliver_notifications":true,"tweet_id":null,"id":"kjdkv8bp0wdn","incident_id":"hvx1jr158zb3","custom_tweet":null,"affected_components":[{"code":"yqs9yvr39dw4","name":"Production US","old_status":"operational","new_status":"operational"},{"code":"bxqjnj04pl9b","name":"Production EU","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Production US","created_at":"2020-09-25T22:10:37.884+01:00","updated_at":"2026-07-24T12:08:42.000+01:00","position":1,"description":"Applaud Cloud Production US region. Any future maintenance, incidents can be monitored here. Subscribe for the mail updates on any scheduled maintenance and raise any incidents.","showcase":true,"start_date":"2020-09-25T01:00:00.000+01:00","id":"yqs9yvr39dw4","page_id":"1jjl9qz2n0x4","group_id":null},{"status":"operational","name":"Production EU","created_at":"2022-03-02T16:40:37.788+00:00","updated_at":"2026-08-03T09:37:39.000+01:00","position":2,"description":"Applaud Cloud Production on EU region. Any future maintenance, incidents can be monitored here. Subscribe for the mail updates on any scheduled maintenance and raise any incidents.","showcase":true,"start_date":"2021-03-01T00:00:00.000+00:00","id":"bxqjnj04pl9b","page_id":"1jjl9qz2n0x4","group_id":null}]},{"name":"Applaud scheduled maintenance on our TryApplaud environment in the US and EU regions","status":"completed","created_at":"2024-02-14T07:51:27.942+00:00","updated_at":"2024-02-24T09:05:52.817+00:00","monitoring_at":null,"resolved_at":"2024-02-24T09:00:57.046+00:00","impact":"maintenance","shortlink":"https://stspg.io/xb3y1cv6j60m","scheduled_for":"2024-02-24T05:00:00.000+00:00","scheduled_until":"2024-02-24T10:00:00.000+00:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2024-02-24T03:59:58.277+00:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2024-02-14T07:51:27.936+00:00","reminder_intervals":null,"id":"ywcm7tpt7xb7","page_id":"1jjl9qz2n0x4","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2024-02-24T09:00:57.046+00:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-02-24T09:00:57.046+00:00","display_at":"2024-02-24T09:00:57.046+00:00","deliver_notifications":true,"tweet_id":null,"id":"qf6sjyrt0xnb","incident_id":"ywcm7tpt7xb7","custom_tweet":null,"affected_components":[{"code":"q6j8yxr87rfs","name":"Tryapplaud US","old_status":"under_maintenance","new_status":"operational"},{"code":"kqzsvvwk3ptr","name":"Tryapplaud EU","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Apologies for the late update. We are experiencing unforeseen issues with our database upgrade, and we are in the process of resolving them. We have to extend the downtime to another 1 hr. \n\nApologize for any inconvenience this may cause. \n\nApplaud Team.","created_at":"2024-02-24T08:57:35.350+00:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-02-24T08:57:35.350+00:00","display_at":"2024-02-24T08:57:35.350+00:00","deliver_notifications":true,"tweet_id":null,"id":"lc3gztysdl5l","incident_id":"ywcm7tpt7xb7","custom_tweet":null,"affected_components":[{"code":"q6j8yxr87rfs","name":"Tryapplaud US","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"kqzsvvwk3ptr","name":"Tryapplaud EU","old_status":"under_maintenance","new_status":"under_maintenance"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2024-02-24T05:00:56.967+00:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-02-24T05:00:56.967+00:00","display_at":"2024-02-24T05:00:56.967+00:00","deliver_notifications":true,"tweet_id":null,"id":"d86mgd7j4g1n","incident_id":"ywcm7tpt7xb7","custom_tweet":null,"affected_components":[{"code":"q6j8yxr87rfs","name":"Tryapplaud US","old_status":"operational","new_status":"under_maintenance"},{"code":"kqzsvvwk3ptr","name":"Tryapplaud EU","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2024-02-24T03:59:58.055+00:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-02-24T03:59:58.055+00:00","display_at":"2024-02-24T03:59:58.055+00:00","deliver_notifications":true,"tweet_id":null,"id":"t7gq9lxxglrf","incident_id":"ywcm7tpt7xb7","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Applaud is conducting a scheduled maintenance in our US and EU regions on Saturday, February 24, starting at 05:00 AM UTC, to perform an upgrade of our TryApplaud cloud environment databases. The upgrade includes both security and bug-related fixes and new Generative AI features. \n\nWe will place these instances under maintenance mode during this period, and we encourage all users to take note of the following information and plan accordingly.\n\nMaintenance Start: Feb 24th, 05:00 AM UTC\nMaintenance End: Feb 24th, 09:00 AM UTC\nActivity Duration: 4 Hours\n\nIn the event you have any questions, please contact support support@applaudhr.com\n\nWe understand the importance of your business processes and apologize for any inconvenience this may cause. However, we believe it is crucial to stay up-to-date with the latest patches and updates to maintain the highest level of security and performance.\n\nApplaud Team.","created_at":"2024-02-14T07:51:27.987+00:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-02-14T07:51:27.987+00:00","display_at":"2024-02-14T07:51:27.987+00:00","deliver_notifications":true,"tweet_id":null,"id":"hc0ptvkr726l","incident_id":"ywcm7tpt7xb7","custom_tweet":null,"affected_components":[{"code":"q6j8yxr87rfs","name":"Tryapplaud US","old_status":"operational","new_status":"operational"},{"code":"kqzsvvwk3ptr","name":"Tryapplaud EU","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Tryapplaud US","created_at":"2021-03-28T19:04:51.133+01:00","updated_at":"2026-07-24T12:06:49.000+01:00","position":3,"description":"Tryapplaud Cloud US region application status","showcase":true,"start_date":"2021-03-28T00:00:00.000+00:00","id":"q6j8yxr87rfs","page_id":"1jjl9qz2n0x4","group_id":null},{"status":"operational","name":"Tryapplaud EU","created_at":"2021-03-28T19:07:10.070+01:00","updated_at":"2026-10-06T11:42:02.000+01:00","position":4,"description":"Tryapplaud Cloud EU region Application status","showcase":true,"start_date":"2021-03-28T00:00:00.000+00:00","id":"kqzsvvwk3ptr","page_id":"1jjl9qz2n0x4","group_id":null}]}]
}